Delivery & Refunds

We make use of two main services, Pargo click and collect option which is optimal if you are unsure of being available when the courier is delivering your order, this has proven to be an incredible service.

We also have an option of Delivery to your door, either with Pargo or through our standard courier option.  All options are presented to you at checkout for you to then select.

 

Delivery Costs are as follows:

Order of R1500 and above – Free within the borders of South Africa using standard courier services.  For orders below R1500 a calculated rate based on your shipping address is calculated, if real time rate can not be calculated, a standard fee of R110 (VAT inclusive) courier cost will be levied.  Courier delivery times are from 2 – 3 business days in the major metropolitan areas. Delivery times to outlying areas typically take 3 – 5 business days.  If you are unsure if your area is serviced, please send us an email to info@lifexpanded.co.za and we will gladly confirm with our couriers.

Returns / Refunds

We Have a 100%, 30-day Money Back Guarantee , no questions asked! Simply email us and let us know you are not happy, and we will refund you for your order. It really is that simple!

Unfortunately this does not apply to any product sold through our store that is not our Brand.  All Harmonic Mycology product have a no refund policy.

We comply with the Consumer Protection Act in this regard, however you should be aware of your rights and obligations.You are entitled to receive a full refund within 10 business days after delivery if the goods purchased were found to be damaged or unsuitable for the indicated purpose.

We are proud of our 100% money back guarantee policy, if you are not happy with the product or it does not agree with you in any way, send us an email at info@lifexpanded.co.za and we will happily do a refund to your account, and there is no need to return the product - we ask that you gift it to someone who feels it might benefit them.

Disclaimer: we do not offer refunds on any product that we sell through our store which is not a LifeXpanded product.  

For eg. we sell Harmonic Mycology products and those are not refundable through our store.